Create an Account

Creating an account will allow you to:

  • View and print your prescription history
  • Select your prescription to be refilled
  • Become a prescription manager for other people

To create an account, you will be asked to verify your identity through a two-step process:

Step 1: Prescription Information

We use information from a prescription filled at The Pharmacy Counter to locate your records in our database. You will need the prescription number of a prescription filled within the last 12 months. The prescription number can be found on your prescription label.

Step 2: Verify ID

Protecting your personal information is very important to us. To verify your identity, a third-party partner named IDology will present you with a few questions. Click here for more information about IDology

The Pharmacy Counter does not store or have access to the information asked in the questions by IDology.

Here are a few examples of the type of information you will be asked to select from a list.

  • Previous address
  • Previous phone number
  • People at a previous residence

Please take a few moments to verify your identity to complete creating your account.

Thank you for choosing The Pharmacy Counter.